After-hours voicemail that still wins the job
The after-hours recording is not the missed-call script. The script is what you say when you pick up. The voicemail is what they hear at 9pm when the truck is already in the lot. If it says you are closed and dies, they call the shop that says a name, a city, when a person calls back, and that they can text the same number. Ethical AI is in Frisco, Texas. We install listings, on-page SEO, and review workflows for HVAC, plumbers, electricians, and other local shops. Write the greeting tonight. Keep it on the public number that already matches the listing.
Do not say you are closed
Closed is a hang-up with extra words. The person in a hot house does not want your hours. They want to know who you are and what happens next. Four lines. Say them out loud. If you would not say them to a neighbor, rewrite them.
- Shop name as it is on Maps. Not a nickname that only lives on the wrap.
- One city you actually roll trucks to. Frisco, Plano, McKinney — pick the one you dispatch from.
- When a person calls back. A clock. Not as soon as we can.
- A text option on the same number: name, city, the problem in one sentence.
That recording is the greeting. The callback script is a different page: a missed-call script a trade shop can use tonight. Do not merge them. The customer who hears the voicemail at 9pm still needs the same four facts the dispatcher uses at 8am.
What never goes on this recording
- We are closed. Leave a message.
- A price, a starting-at, or a coupon
- A second phone just for ads
- A 24/7 claim if nobody is on the phone at 11pm
- Every suburb in Collin County
Put the same four lines on a page they can read without waiting on hold: a service-call FAQ page that answers the phone questions. The voicemail and the page have to agree. If one says Plano and 8am and the other says we are closed, they will not wait.
Need the next step? Start at get started. Name. City. Callback clock. Text option. Ethical AI · Frisco, TX · 469-669-2728.
